Improve and optimise the work of your field staff with Dynamics 365 Field Service – a modern solution for managing and scheduling field service.
Dynamics 365 Field Service is designed for efficient planning and management of field staff work (service interventions, installations, maintenance, etc.). For this purpose, the application has a number of specialised functions for tracking human resources, monitoring tasks and planning service routes. The software also has additional tools for contract management, invoicing or evaluating the performance of individual technicians.
By managing field work more efficiently, you increase technician productivity while reducing costs.
With dispatching and planning tools you can clearly manage human and technical resources.
With Field Service, technicians have information at their fingertips at all times on their mobile devices.
Track key performance indicators and get data to further improve your services.
Sales representatives can access the system via a web browser, easily sort customer requests by priority and create on-site work orders.
Thanks to Field Service, service managers have a perfect overview of the performance of service technicians and the progress of service delivery. Based on this data they can then improve services more effectively and standardise work processes.
Dispatchers have an integrated interface for tracking and assigning work orders to workers. To speed up processes and save labour, Field Service offers fully automated resource planning optimisation.
Thanks to the mobile app, field technicians can operate with complete independence, communicate directly with the system and handle everything electronically without the need for paper forms.
For inventory managers, the solution offers functions to ensure the distribution of the necessary equipment to individual technicians and to handle routine administration related to the movement of inventory items.
companies in the number of consultants and Dynamics 365 developers
Dynamics 365 and Power Platform
Extensive experience with global implementations
Stable European company with extensive know-how, stable implementation team
